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For Book Customers

Telephone: +44 (0)1865 844 640
(Hours: Monday through Friday from 8:00am to 5:00pm GMT Time)
Email: directorders@elsevier.com
Mail: Books Customer Services, Elsevier Limited, The Boulevard, Langford Lane, Kidlington, Oxford, OX5 1GB United Kingdom
Fax: +44 (0)1865 843 912

For Journal Customers

Telephone: + 44 (0) 1865 843434
(Hours: Monday through Friday from 8:00am to 5:00pm GMT Time)
Email: journalscustomerserviceEMEA@elsevier.com
Mail: Journals Customer Services, Elsevier Limited, The Boulevard, Langford Lane, Kidlington, Oxford, OX5 1GB United Kingdom
Fax: + 44 (0) 1865 843912

Our e-book FAQ is here

For Vitalsource e-Books Support

Technical Support (hardware, software issues, etc.):
Technical support is available 24 hours a day, 7 days a week (24/7)
Website: http://support.vitalsource.com
Telephone: Contact numbers for eBooks support